is a multi-channel order management app that helps e-commerce merchants automate, organize, and control their order fulfillment process. Our customers include new and established merchants in e-commerce, fulfillment companies managing stores for their clients, and internationally-recognized people and brands—to name a few.
Order Desk is committed to breaking structural barriers within our hiring progress and driving fair hiring practices in our workplace. Women and underrepresented minorities (URMs) continue to be underrepresented within our industry. Research has shown women and people of color disproportionately do not apply for jobs where they do not meet 100% of the “requirements.”Regardless of whether or not you identify as one of these groups, if you meet most of the requirements and this role aligns with your career goals, then we encourage you to bet on yourself and apply!
You are not locked into using a particular PHP framework (Laravel, Symfony, etc.), but you are able to utilize appropriate libraries where needed.
You know how to collaborate with a team using Git. You are comfortable creating feature branches, squashing your commits, and rebasing with the main branch before you push your work for review.
The customer support aspect of the job requires strong reading comprehension skills. The ability to write well, and specifically, being able to explain technical concepts in a non-technical way concisely, is a must.
You’re a learner and always want to find better answers and solutions. You aren’t afraid to be wrong if you know you can learn from your mistakes.
You are eager to make an impact on your team and your customers with the work you do. You have the self-discipline and motivation to work efficiently and honestly in a remote company.
This is a junior-level role so the following skills are not required to apply for the role however if you got it, flaunt it!
This is a full-time position. The salary for this role is $40,000 USD/year.
Our international team members are hired as contractors but considered full-time, permanent members of our team.
Non-US-based employees are responsible for their own tax and statutory deduction payments.
All team members get (Responsibly) Unlimited PTO, a technology upgrade program, access to wellness and health services, and profit-sharing. When our company is successful, we all share in that success!
We (try to) meet in person every year or two for a company retreat - this year it was Mexico.
We are not expecting a cover letter and would rather you spend time answering the questions we have listed.
There are a few steps to our application process:
1. Application questions
2. Follow-up Questions
3. Skills Test
4. Video Response
If you are moved to the next round, we will contact you to let you know the next steps.
Our hiring team is pretty small so this process usually takes us about 3-4 weeks. We appreciate your patience while we review each application. By the conclusion of this process, we will follow up with everyone who applied. We don't take your time for granted.
You can apply directly, using the following link: