Responsible for ensuring appropriate availability, performance and recovery operations for enterprise class multi-user computing environments. His/her duties will include collaborating with IT associates/customers to determine technology requirements, along with installation and configuration of system hardware/software, upgrading of tools/technology and planning/executing backup and recovery tasks.
Strong DevOps background
Strong Automation Engineer experience
Support methods, strategies and approaches focused on authentication, authorization, directory services, federation, and user/certificate lifecycle management.
Design, deployment, and administration of virtualization environments.
Design, deployment, of Infrastructure as code
Design, deployment, and administration of Microsoft Active Directory including group policy and global designs. Business Process
Collaborate to implement best practice system solutions and process changes.
Document functional requirements and ROI opportunities.
Design functional solutions that enable process change, continuous improvement and competitive advantage. Infrastructure Services
Implement security controls and standards for supported platforms. Implement appropriate hardware/software patches that mitigate risk.
Implement and test high availability and disaster recovery solutions.
Proactively tune systems ensuring acceptable performance levels using contemporary demand information.
Analyze, design, deliver and maintain infrastructure solutions according to business and technical requirements. Application Services
Contribute to requirements gathering process focusing on infrastructure components.
Collaborate with Enterprise Architects to proactively design optimized infrastructure solutions.
Comprehensively test all infrastructure components of IT solutions to ensure business requirements are met. IT Process
Adhere and comply with System Development Lifecycle and Release Management processes and procedures.
Manage stages of projects through uniquely assigned project manager roles and responsibilities.
Conduct effective investigation, diagnosis and root cause analysis of incidents/problems. Develop, implement, and document solutions in a timely manner and validate with system users that service has been restored.
Conduct proper urgency, impact and risk assessment of change requests. Plan, schedule, implement and document changes in accordance with core SDLC and Change Advisory Board processes.
Four-year college degree in computer science, information systems, engineering or related field preferred; minimum of Associates Degree required
7-10 years of experience required supporting and working in project development and production support environments
7-10 years of experience working with virtualization technologies. VMware, Nutanix, Hyper-V, Citrix
Real world experience with Identity & Directory platforms and authentication technologies such as SAML, LDAP, Kerberos, NTLM, Microsoft Active Directory, and Microsoft ADFS
DevOps experience as it relates to Infrastructure as code, containerization and system automation.
Knowledge and experience with scripting languages. Visual Basic, PowerShell, Shell Script, Perl, etc.
Five years+ Windows Server.
Five years+ Windows Active Directory administration experience required.
Five years+ DHCP/DNS.
MIM, PIM and/or FIM experience a plus
Ability to interface with and influence personnel at all levels of the Enterprise.
Exceptional communications (written and oral), change leadership and customer service skills.