min 5 years
San Francisco, CA.
Tier II / III Desktop Support- 4-6 years of experience, and open to 100% onsite work.
- Logged in as an operator
- Managing direct exposure to Leaderships troubleshooting issues
- MAC and Windows Troubleshooting- looking to have an SME from a MAC standpoint
- Working dashboards within Intune and SCCM, patches
- Basic troubleshooting with wireless headsets – USB
- VPN troubleshooting
- Supporting a remote environment for people
- Jump server access Okta- password resets
- Telephony knowledge - Interface with outside vender, manage outside vender relationship, employee service desk is running off of fanse from Cisco also use teams, zoom and jabber
- Physical Racking and Stacking- working with the onsite networking team when needed Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled
Job posted by- Rahul Pandey