Tier II / III Desktop Support- 4-6 years of experience, and open to 100% onsite work.
Logged in as an operator
Managing direct exposure to Leaderships troubleshooting issues
MAC and Windows Troubleshooting- looking to have an SME from a MAC standpoint
Working dashboards within Intune and SCCM, patches
Basic troubleshooting with wireless headsets – USB
VPN troubleshooting
Troubleshooting
Supporting a remote environment for people
Jump server access Okta- password resets
Telephony knowledge - Interface with outside vender, manage outside vender relationship, employee service desk is running off of fanse from Cisco also use teams, zoom and jabber
Physical Racking and Stacking- working with the onsite networking team when needed Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled