Network Telephony
Duration: 12+ month
Location:Irvine, CA or San Antonio, TX: capable of coming into the offices 3x per week starting in January 2023 (may start remote or hyrbid initially)
Role Summary: Under general supervision, directly contribute to the implementation and operation of Network-Telephony technology solutions. Applies communication, analytical and problem-solving skills to help identify, communicate, and resolve issues in order to execute changes, minimize outages and maximize the benefit of IT systems investments.
Experience:
- 3+ years of experience with enterprise unified communications networks supporting multiple clusters, Sip Trunks, BVoIP Services, Expressways
- Cisco Certified Network Associate (CCNA) or equivalent experience on Cisco infrastructure required
- Oracle 3900 Acme SBC experience
Primary responsibilities/essential functions:
- Under general supervision, directly contribute to the implementation and operation of Network-Telephony technology solutions – Primary project will be lifecycle efforts with Cisco Voice Infrastructure/Oracle Acme hardware but may extend to other related work.
- Participates in project planning calls to receive guidance and direction on upcoming tasks.
- Adheres to rigorous release and change management processes.
- Executes change controls to deploy, update and/or maintain Network-Telephony infrastructure including but not limited to the below technologies:
- Cisco ESXi/ CIMC upgrades
- Cisco CUCM/CIMP/Expressway upgrades/ migrations
- Certificate Renewals
- Cisco Phone replacement
- Cisco Moves/Adds/Changes
- Kurmi Provisioning
- Oracle 3900 Acme upgrades
- Oracle Acme Routing
- Maintains/updates procedures and documentation related to project work assigned.
- May be asked to participate in other related Network-Telephony activities
Equal Opportunity Employer Minorities/Women/Veterans/Differently abled